Powering Nights Out: ChargeNest Rolls Out at High Noon, Hillbilly’s, and Elephant Cigars & Lounge

Over the last two months, we’ve completed a careful, step‑by‑step rollout across three local favorites, High Noon, Hillbilly’s, and the Elephant Cigars & Lounge. Each partnership moved at the right speed: site walks, placement planning, testing, and staff alignment. The result is live stations at each venue, right as the holiday season brings fuller rooms, longer nights, and a higher chance that someone’s battery hits 1% at the wrong time.

Why this matters for guests and teams

At busy venues, low batteries disrupt plans: ride‑share, mobile payment, photos, and coordination all rely on a working phone. Our stations eliminate that friction without interrupting service. Guests self‑serve; staff stay focused on hospitality; managers get a clean, low‑maintenance solution that fits the flow of the room.​ Customers can continue posting on social media, enjoy their nights at the establishment, and owners can relax knowing we have taken the liability for electronic care into our own hands. 

A guest’s experience in seconds

A typical visit looks like this:

• Approach & start: The guest taps a card to begin. Their bank places a $20 temporary hold, a common security step similar to hotels or gas pumps. This is not a charge.

• Grab & go: A power bank is released, ready with built‑in connectors. Guests can continue their evening anywhere in the venue with their charger and use it as long as needed. They can even share it with friends or family at the table, or take it in case of an emergency. They have 48 hours to return it. 

• Simple pricing: $2 for the first hour, $1 each additional hour, capped at $10 per rental.

• Return & release: The guest returns the power bank to the station. We charge only the rental fee, and the guest’s bank releases the unused portion of the hold​ immediately. Many banks do this quickly; ​smaller banks may take a little longer.​ 
  

Clarity first. Based on guest feedback during testing, we rebuilt our on‑screen messaging in plain language, short steps, a calm tone, and a clear explanation of the temporary hold vs. rental charge. The goal is confidence in under ten seconds.

​From conversations to live service

This rollout didn’t happen overnight. It moved one decision at a time; walkthroughs during off‑hours, mock placements to test sightlines, and late edits to copy so the on‑screen guidance reads like a human, not a manual. We mapped power runs, adjusted placement so it’s visible without crowding the bar, and trained teams on the small details that make the experience feel effortless. When feedback pointed to confusion around temporary holds, we rewrote every line until the difference between a hold and a charge made sense at a glance.

What you see on the floor is the result of that quiet work: a station that blends into the room, a flow that respects the rush, and a setup that keeps staff focused on hospitality instead of hunting for cables.

Built for busy seasons

Holidays bring fuller houses and more extended visits. We designed the experience to disappear into that rhythm: guests check out a power bank in seconds, keep their conversations and payments moving, and return the unit on the way out. No cluttered outlets, no phones trapped behind the bar, no guesswork on cost. The pricing cap is visible, and when the rental posts, the bank releases the unused portion of the hold, often quickly, sometimes with a short delay, depending on the bank.

Under the hood, the system quietly handles the tedious parts; tracking rentals and returns, confirming slot detection, and notifying the station when a return is complete so managers don’t have to. The goal isn’t to be noticed; it’s to keep nights running smoothly when the room is full​ so staff have one less issue to worry about.

Thank you

We’re grateful to the teams at High Noon, Hillbilly’s, and Elephant Cigars & Lounge. Your patience through site visits, placement tweaks, and copy revisions helps us deliver a clearer, calmer guest experience. Launching across these three venues over two months took steady collaboration, and we appreciate the trust.

If you spot a ChargeNest station at any of these locations, that’s the promise in practice: tap, take, return: enjoy your night.

Interested in bringing ChargeNest to your venue? Reach out through our contact form. We’re happy to talk traffic patterns, placement, and what the guest journey could look like in your space.